How to avoid the worst flight ever

Think air travel is a nightmare? Wake up. Read more “How to avoid the worst flight ever”

Labor Day road trip advice: Leave early, return early

Hit the road early if you want to avoid Labor Day traffic. That’s time-tested travel advice with little scientific backing — until now.

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It’s time for these hotel fees to check out

When Michael Stolar tried to check into the Hilton Chicago O’Hare Airport at 11 a.m. on a recent morning, an employee cheerfully informed him his room was ready.
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When do you check out of your hotel early?

Sometimes, your hotel visit gets cut short by unexpected circumstances. Here’s when you should consider calling it a day.

Fighting companies that fudge the numbers


How long is a day?

It’s however long your car rental company wants it to be.

That’s what Peter DeForest, a risk management consultant from San Francisco, discovered when he picked up a car from Hertz in Austin recently. A flight delay had made him three hours late to the rental counter. He asked if the agency could adjust his rate.

“They said the charges couldn’t be refunded for any reason,” he says. “So Hertz has a 21-hour day.”
Read more “Fighting companies that fudge the numbers”