Know what you are confirming before you click that confirm button!

When Karen Shiu tries to adjust her flight via the United Airlines website, she is shocked to find an additional $6,000 charged to her credit card. Can we help straighten out this online flight fiasco? Read more “Know what you are confirming before you click that confirm button!”

Help! I’m about to flip my wig. Where is my refund?

Not all internet retailers are created equal. Hazel Wentt learned that important lesson when she recently purchased a wig from an online company called Aliexpress. Read more “Help! I’m about to flip my wig. Where is my refund?”