Downgraded on my flight home — where’s my refund?

After Andrew Wolkstein’s flight from Tel Aviv, Israel, to Newark, New Jersey, is canceled because of a pilots’ strike, he’s downgraded to economy class. Why won’t El Al Israel Airlines refund the fee he paid for a better seat? Read more “Downgraded on my flight home — where’s my refund?”

Help! American Airlines canceled my flight but won’t cover my expenses

Dale Reed’s American Airlines flight is canceled because of weather, but then reinstated. Should the company cover his hotel costs — or is that a lost cause?

Read more “Help! American Airlines canceled my flight but won’t cover my expenses”

Downgraded on my Priceline flight

Douglas Bentele thought he lucked out when he scored two business class tickets to Paris for just $1,400 each. But now Priceline has bad news for him: He’s actually sitting in economy class. Can this be fixed?

Read more “Downgraded on my Priceline flight”