Downgraded on my flight home — where’s my refund?

After Andrew Wolkstein’s flight from Tel Aviv, Israel, to Newark, New Jersey, is canceled because of a pilots’ strike, he’s downgraded to economy class. Why won’t El Al Israel Airlines refund the fee he paid for a better seat? Read more “Downgraded on my flight home — where’s my refund?”

I was downgraded to business class and I want full compensation!

Kenneth Giambrone’s months-long case against American Airlines for an involuntary downgrade has just ended, thanks to the help of our advocates and our forum — to his immense satisfaction. Read more “I was downgraded to business class and I want full compensation!”

Help! American Airlines canceled my flight but won’t cover my expenses

Dale Reed’s American Airlines flight is canceled because of weather, but then reinstated. Should the company cover his hotel costs — or is that a lost cause?

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Downgraded after I turned down an upgrade

After Elizabeth Bentley asks about an upgrade on her transatlantic flight, her ticket is mysteriously canceled. She’s rebooked on a less convenient flight, but is she entitled to a refund? Read more “Downgraded after I turned down an upgrade”

Downgraded on my Priceline flight

Douglas Bentele thought he lucked out when he scored two business class tickets to Paris for just $1,400 each. But now Priceline has bad news for him: He’s actually sitting in economy class. Can this be fixed?

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