Help! I accidentally made a double booking for my flight

When Melanie Facen accidentally made a double booking for herself on a flight from San Francisco to Zurich, she had plenty of time to fix it. But she didn’t fix it, and now her case has crossed my desk in a desperate attempt to recover $1,670 from her airline. Read more “Help! I accidentally made a double booking for my flight”

Double-booked because at this age I tend to forget things

Daryl Preston and his wife are flying from San Francisco to Rome this summer, and they have tickets on Lufthansa. Four tickets, to be exact.
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Triple-booked on Travelocity with no refund in sight

Erich Bley bought two tickets from Miami to Aruba on Travelocity. Instead, he got six.

Double-bookings — at least the inadvertent kind — are rare. But triple-bookings? This is the first on I’ve come across.

Turns out it’s three times as difficult to resolve, too.
Read more “Triple-booked on Travelocity with no refund in sight”