In a world without secrets, here’s how to almost disappear online

It may only be a slight exaggeration that companies know more about you than you do about yourself.

Fire up your cell phone or laptop if you have any doubts. Companies can predict what you want to buy and show you ads for them. They know your birthday. They can even tell when your teenage daughter is pregnant. Read more “In a world without secrets, here’s how to almost disappear online”

Their luggage went missing, but does anyone know why?

By all accounts, Maddy and Phil Handler liked their October cruise on the Riviera, one of the new mid-size ships in Oceania’s fleet. There was just the matter of the Handler’s luggage — and reams of correspondence between the couple and a vice president at the cruise line, bickering about what happened to it.

The cruise line claims another passenger inadvertently took the Handler’s suitcase and that it tried to help them retrieve it. But these passengers are unhappy with the way in which their claim has been handled, and they want answers about their missing luggage. They want me to step in and get a clear explanation from Oceania.
Read more “Their luggage went missing, but does anyone know why?”

Their valuables disappeared from the hotel safe — and so did the hotel safe

How safe is the safe in your hotel room? If you’re Steve DeLucia, not as safe as you think.

DeLucia recently checked into the Radisson Blu Royal Hotel Copenhagen before a cruise vacation. He stored all of his valuables in the safe.
Read more “Their valuables disappeared from the hotel safe — and so did the hotel safe”