As airlines try to monetize seat assignments, are disabled passengers being left behind?

Flying with a disability is never easy, but in the past, airlines have lightened the burden a little by offering passengers such as Scott Nold advance seat assignments. Read more “As airlines try to monetize seat assignments, are disabled passengers being left behind?”

“The crew seemed to know nothing about my disability”

Rosemarie Ericson broke her leg in several places while she was skiing in Austria — an unfortunate and painful injury. Doctors implanted metal plates and a dozen screws. But that may have been the easy part.
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American Airlines says “no,” but a pilot says “yes”

Next time something about traveling is aggravating, remember that Denise Richard of Little Elm, Texas, would likely trade places with you.
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For disabled fliers, TSA adds insult to injury

If you thought the TSA’s reputation as America’s worst federal agency couldn’t get any worse — and after its recent PR disasters, I wouldn’t blame you — you might want to think again.
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Cruise line to cancer survivor: “Bring your own wheelchair”

Anne O’Connor’s friend, Annie, is a cancer survivor. She’s taking a special Danube cruise with her parents in December to celebrate the completion of another round of chemotherapy. She’ll need a wheelchair for the voyage, but her cruise line is being unhelpful.

Does a cruise line owe its disabled passengers a free wheelchair? Hers did not.

Annie is cruising through Central Europe on the Danube Waltz, which is owned by Viking River Cruises. It’s a small riverboat. Viking’s policy is crystal-clear. From its policy statement (PDF):

As a general rule, Guests with disabilities who require the use of a wheelchair on board our ships must bring and remain responsible for their own wheelchair, which must be collapsible.

So what made me contact Viking River Cruises on Annie’s behalf, anyway? Read on.
Read more “Cruise line to cancer survivor: “Bring your own wheelchair””

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