If you thought 2017 was a challenging year for airline passengers, just wait until you see what’s ahead. “A survival guide to air travel in 2018”
When someone mentions the “D” word to our advocates — as in “death” — their first response is invariably “we’re so sorry for your loss.” “Delta was “downright surly” after a death in the family”
Sarah Kolo and her mother love to go airfare shopping. But is there such a thing as too much airfare shopping?
“Help, I’ve “exceeded the maximum number of active sessions” on Delta.com!”
Gabi Tanis’ flight from Frankfurt to New York is canceled after a pilot falls ill. Isn’t she entitled to compensation under EU rules? “For Delta, these “extraordinary” circumstances aren’t quite enough”
Lisa West’s case is strange, but not as strange as the response she received from Delta when she complained about it. “A blown tire and bizarre bathroom break for this Delta “vacation””