Katie Bauckman is waiting for a washer/dryer stacking kit from Sears, but so far, there’s been no delivery — just attitude. Is there any way to persuade the company to help her?
When Kevin Williams’ delivery goes missing, he asks Target for a refund. Is that fair?
Joe Kim orders a tablet from Kmart.com, but it never arrives. Now they’re balking at a refund. What gives?
Question: I’ve been subscribing to the Sunday New York Times for years. No one can explain why I was able to get the paper delivered until September 2012 (when I left the country) and can’t get them delivered in November 2012 (when I returned and re-subscribed).
My address has been the same since I’ve been subscribing. The city I live in has over 80,000 people. They couldn’t have taken all the subscribers off the route. Why me?