She’s “near tears” after a delivery problem with Sears

Katie Bauckman is waiting for a washer/dryer stacking kit from Sears, but so far, there’s been no delivery — just attitude. Is there any way to persuade the company to help her? Read more “She’s “near tears” after a delivery problem with Sears”

The sofa doesn’t fit, so why is Living Spaces charging this 25 percent restocking fee?

Living Spaces wants Michael Wicks to pay $220 to return a sofa that didn’t fit through his door. Is that too much?
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Help! My delivery was not on Target

When Kevin Williams’ delivery goes missing, he asks Target for a refund. Is that fair?
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Hey Kmart.com, where’s the refund for the tablet you never delivered?

Joe Kim orders a tablet from Kmart.com, but it never arrives. Now they’re balking at a refund. What gives?
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Where’s my copy of The New York Times?

Brian Jackson/Shutterstock
Brian Jackson/Shutterstock

Question: I’ve been subscribing to the Sunday New York Times for years. No one can explain why I was able to get the paper delivered until September 2012 (when I left the country) and can’t get them delivered in November 2012 (when I returned and re-subscribed).

My address has been the same since I’ve been subscribing. The city I live in has over 80,000 people. They couldn’t have taken all the subscribers off the route. Why me?
Read more “Where’s my copy of The New York Times?”