Mary Dampier’s rental from Alamo was problem-free until she returned the vehicle to San Francisco International Airport. That’s when she was drawn into what she says is a frivolous claim that has ended with Enterprise (which owns Alamo) threatening her with a collection agency, legal action and being blacklisted from renting with the company again.
The problem? The cracked bumper (above) which Dampier says was pre-existing. Alamo wants $481 for repairs, but Dampier insists she didn’t do it.
Will Alamo sue her for $481? Probably not. Will it report her to a collections agency? It could, but she has certain rights that could render the collection-agency route ineffective. And being blacklisted would be a problem, but Dampier has no intention of renting from Enterprise again.
So what’s the issue here? She’s worried about her credit score. But mostly, Dampier doesn’t like being accused of something she didn’t do, and wants me to step in to clear her name.
“Can this trip be saved? Enterprise blacklisted me for a cracked bumper”