Help! Amazon lost my Pixel phone and now it won’t refund me
When Jack Price tries to return his Google Pixel 6 phone to Amazon through UPS, the phone gets lost. Will he ever get his $518 back?
CUSTOMER SATISFACTION
Help! Sears won’t cover the cost of installing my replacement dishwasher
Sears promises to cover the cost of Wanda Warren’s dishwasher installation. Then it offers her a check for $180 — which isn’t enough. Does it owe her more?
My Whirlpool stove is defective again. How do I get it fixed?
Chuck Reiter hoped the third time would be the charm for his new Whirlpool stove. The company had already delivered two faulty appliances and reluctantly replaced them, but his weird adventure in Whirlpool hell was about to get even weirder.