CUSTOMER COMPLAINT Archives - Elliott Report

Where’s my refund from American Queen Voyages? They promised to send it months ago

May 24, 2023May 23, 2023 by Christopher Elliott

May Youngclaus has been waiting months for a refund from American Queen Voyages. Is her money lost at sea?

When Elie-Anne Chevrier rents a car from Hertz in Palm Beach, Fla., she expects to pay $113. So why did the car rental company just charge her $840?

Hertz billed her for eight extra days on her car. Where’s the refund?

February 24, 2023 by Christopher Elliott

Contact the CEO with your customer complaint

Got a customer complaint? Here’s how to contact the CEO directly

October 6, 2022July 18, 2022 by Christopher Elliott

Corporate executives like to hide from their customers. Here’s how to contact the CEO or any company manager with your customer complaint.