CRUISE REFUND Archives

Linda Carnivale found herself in a frustrating situation after canceling a cruise and trying to get her $250 deposit back. With the credit card she used now closed, NCL claimed to have refunded the money, but Chase, her bank, said otherwise. A tense three-way call between Linda, Chase, and NCL led to a blame game with no resolution in sight. Linda's persistence paid off as she documented everything, but will she finally see her refund? The situation serves as a cautionary tale for anyone dealing with refund disputes between businesses and banks.

Help! NCL and Chase are arguing about my $250 refund, but I just want my money back

September 5, 2024August 28, 2024 by Christopher Elliott

Linda Carnivale wants her $250 cruise deposit refunded. But now her bank and cruise line are arguing over who is responsible for the money. Does it matter? And can she get her money back?

Marcia Krantz's dream vacations turned into nightmares with Celebrity Cruises, first to the Galapagos and then Europe. Faced with unbearable cabin temperatures, health issues, and an unsympathetic response to a family tragedy, Krantz seeks a refund or credit. Celebrity Cruises promises luxury and exceptional experiences, yet Krantz's adventures fell short. As we delve into the intricacies of what Celebrity guarantees versus the reality of Krantz's experiences, we confront the challenging question: does she deserve compensation for her grievances, and if so, what form should it take?

Can I get my money back for a bad cruise?

January 30, 2025February 26, 2024 by Christopher Elliott

Marcia Krantz wants her money back for her Celebrity cruise. She sailed to the Galapagos last year but didn’t enjoy it. And then her replacement cruise to Europe also tanked.

Ken West's Alaska cruise gets canceled during the pandemic. UnCruise wants to give him future cruise credit. He wants a refund. Who's right?.

UnCruise canceled our Alaska cruise. Do we have to accept a credit?

January 19, 2024September 26, 2022 by Christopher Elliott

Does Vantage Cruise refund customers after a cancellation? Not always. Here’s what you need to know.

I canceled my Vantage cruise in 2020. I’m still waiting for my refund

January 19, 2024September 19, 2022 by Christopher Elliott

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