When James Cottrell bought travel medical insurance for himself and his wife for their North Atlantic cruise last summer, he never expected to use it. But if he had to, he was confident his GeoBlue travel medical plan would be there for him — and that it would pay his claim promptly.
David Aronstein needs his medical records from Holland America. Without them, he can’t file an insurance claim for the treatment he received on a cruise. What’s the holdup?
David Marsh encountered a frustrating problem while on his Princess Cruise – his Allstate Rewards gift card, worth $1,800, didn’t work. Both the cruise line and Allstate Rewards blamed each other for the issue, leaving David stranded in the middle.
Daryl DeCrow cancels his Tauck cruise after it imposes a COVID vaccine requirement. Does he deserve a refund?
The pandemic created massive refund delays that are still affecting passengers today. So why are cruise refunds dragging on? And can you make them go faster?
