Why has my luggage gone missing on Airberlin?

If you’re planning to fly Airberlin any time soon, consider traveling without luggage or shipping it ahead to your final destination.

Our advocates and our forum members have been seeing a big uptick in cases involving missing and delayed luggage on Airberlin. We’re wondering: Why is Airberlin having so much trouble transporting luggage with its owners? Read more “Why has my luggage gone missing on Airberlin?”

How do you know you have a good consumer lawyer? Here are the signs

Diana Winkler suspected she’d found a great lawyer for her consumer case. The telltale signs were there: His genuine concern for justice, his willingness to take her case on a contingency basis, and his attention to detail. Read more “How do you know you have a good consumer lawyer? Here are the signs”

Minimum airline seat standards gain momentum after surprise court ruling

As any commercial airline passenger who has had to contort his or her body into an economy class seat knows, airline seat pitch — a rough measure of legroom — has shrunk over the last several decades, from an average of 35 inches to as little as 28 inches. Seat width has been reduced from an average of 18.5 inches to 17 inches.
Read more “Minimum airline seat standards gain momentum after surprise court ruling”

He took an oath — then American took his money

Sometimes, air travelers change their plans for no good reason. Not Gary Green.
Read more “He took an oath — then American took his money”

A perfect Paris vacation foiled by a flagging flap — what can I do?

It was supposed to be a special trip for Alana Pitts and her father to celebrate his birthday in Paris. They’d made reservations at the Hilton Arc De Triomphe hotel in Paris back in June, using his HHonors points, and selected a special room on the executive floor with two queen-size beds.
Read more “A perfect Paris vacation foiled by a flagging flap — what can I do?”