Diana Winkler suspected she’d found a great lawyer for her consumer case. The telltale signs were there: His genuine concern for justice, his willingness to take her case on a contingency basis, and his attention to detail. “How do you know you have a good consumer lawyer? Here are the signs”
Sometimes, air travelers change their plans for no good reason. Not Gary Green.
“He took an oath — then American took his money”
It was supposed to be a special trip for Alana Pitts and her father to celebrate his birthday in Paris. They’d made reservations at the Hilton Arc De Triomphe hotel in Paris back in June, using his HHonors points, and selected a special room on the executive floor with two queen-size beds.
“A perfect Paris vacation foiled by a flagging flap — what can I do?”