Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About

CONSUMER ISSUES

After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she's still waiting. What can she do to get her money back?

Sears couldn’t deliver my appliances. Now it won’t refund my $3,606

September 9, 2023February 28, 2023 by Christopher Elliott

After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she’s still waiting. What can she do to get her money back?

Categories The Travel Troubleshooter
When Elie-Anne Chevrier rents a car from Hertz in Palm Beach, Fla., she expects to pay $113. So why did the car rental company just charge her $840?

Hertz billed her for eight extra days on her car. Where’s the refund?

August 29, 2023February 24, 2023 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
John Baldwin's Samsung tablet won't hold a charge. He wants to file a warranty claim. Samsung says the device is out of warranty. Is it?

My Samsung tablet won’t hold a charge. Is my warranty dead, too?

February 23, 2023 by Christopher Elliott

… Read more

Categories Problem Solved
Todd Brown's mattress order arrives in pieces from Amerisleep. After waiting months, he just wants a refund. Is that allowed?

His bed arrived in pieces. Can he get a refund from Amerisleep? 

February 21, 2023 by Christopher Elliott

Todd Brown’s mattress order arrives in pieces from Amerisleep. After waiting months, he just wants a refund. Is that allowed?

Categories Problem Solved
When Joshua Rome cancels his dishwasher order from Sears, he hopes for a full refund. But the company wants to issue a partial credit. Can it do that?

He canceled his dishwasher order, but Sears kept his money

July 5, 2023February 20, 2023 by Christopher Elliott

When Joshua Rome cancels his dishwasher order from Sears, he hopes for a full refund. But the company wants to issue a partial credit. Can it do that?

Categories Problem Solved
Louise Panicali's husband receives a $1,000 Marriott gift card for doing a good deed. But the card doesn't work. Will Marriott do a good deed by fixing the problem?

Help, my $1,000 Marriott gift card is invalid!

July 19, 2023February 14, 2023 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
There's a musty smell in her Vrbo rental. Can she get her money back?

There’s a musty smell in her Vrbo rental. Can she get her money back?

July 5, 2023February 7, 2023 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Lyft charged me $80 for spilling a drink. But there was no drink!

Lyft charged me $80 for spilling a drink. But there was no drink!

July 5, 2023February 5, 2023 by Christopher Elliott

Lyft charges Peter Leung $80 for spilling a drink in one of its cars. But he says he didn’t drink anything. Does he still have to pay?

Categories Problem Solved
AeroMexico canceled my flight. I want a refund, not a ticket credit

AeroMexico canceled my flight. I want a refund, not a ticket credit

January 30, 2023 by Christopher Elliott

AeroMexico cancels Patrizia Azzellini’s flight and offers her a ticket credit. She’d prefer a refund. Who’s right?

Categories The Travel Troubleshooter
My new GE range shattered. Do I have to wait two months for a repair?

My new GE range shattered. Do I have to wait two months for a repair?

July 7, 2023January 29, 2023 by Christopher Elliott

… Read more

Categories Problem Solved
Older posts
Newer posts
← Previous Page1 Page2 Page3 … Page6 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2023 Elliott Report
  • Home
  • Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • EA Facebook Group
    • Christopher Elliott
    • Elliott Confidential
  • Advocacy
  • About
  • Get Help

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!