Travel companies don’t want to hear from you. Here’s how to make them listen.
When Eileen Landauer’s hotel in Jasper, Canada, was evacuated because of a wildfire last summer, she faced more than a battle with her online travel agency for a refund.
COMMUNICATION
Traveling? Here’s what to say if you want to get the worst treatment — guaranteed!
It’s easy to get treated like a second-class citizen when you travel: Just say the wrong thing. That’s an undeniable fact that people are rediscovering during the busiest year in the history of modern travel.
My brother died. Can I get a refund from GoToGate for my airline tickets?
After Debbie Schembri’s brother dies, she cancels her Alaska vacation. Can she get a refund for her airline tickets?