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Elliott Report

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COLLECTIONS

Elly Kinsella was charged $740 by Quest Diagnostics for miscoded tests. Learn how advocacy resolved this billing issue and secured a refund.

Quest has sent my bill to collections — but I don’t owe anything!

January 19, 2024August 17, 2023 by Christopher Elliott

After getting strong-armed into paying a medical bill she doesn’t owe, Elly Kinsella tries to get a refund from her physician’s office. Can she get her $740 back?

Categories Problem Solved

American Express freaks out about unpaid $32 bill

February 1, 2024June 1, 2017 by Christopher Elliott

Mike Boyar discovers an unpaid $32 bill on his American Express card more than a year after he cancels his account. By then, a collection agency is involved and creates chaos. Is there a way to undo the damage?

Categories Problem Solved
Shawn Corridan wants a refund for a decade's worth of phone service he never used. But is this a legitimate request?

This Verizon mistake cost him big time!

February 5, 2024October 29, 2015 by Christopher Elliott

Shawn Corridan wants a refund for a decade’s worth of phone service he never used. But is this a legitimate request?

Categories Problem Solved

What to do when Comcast calls to collect

February 5, 2024September 24, 2015 by Christopher Elliott

Comcast has sent a collection agency after Theresa Weir. Is it going after the wrong customers?

Categories Problem Solved

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