American Express freaks out about unpaid $32 bill

Mike Boyar discovers an unpaid $32 bill on his American Express card more than a year after he cancels his account. By then, a collection agency is involved and creates chaos. Is there a way to undo the damage? Read more “American Express freaks out about unpaid $32 bill”

I owe Comcast nothing, so why is it trying to collect $537?

Every now and then, a case crosses my desk that’s so egregiously wrong that I don’t have to wait to see the paperwork. It’s time to get busy. Read more “I owe Comcast nothing, so why is it trying to collect $537?”

My Comcast Internet didn’t work, so they sent my bill to collections

Dan Blasingame’s Comcast Internet service doesn’t work. So why is it referring his bill to a collections agency? Read more “My Comcast Internet didn’t work, so they sent my bill to collections”

“What should I do now?”

Damir Enaliev needs help.

I’ve tried. I contacted his car rental company in Newark after it dinged him with a $1,125 bill for damages he claims he didn’t inflict on his vehicle. Not only did the company ignore my efforts; it’s now demanding he pay up immediately, or it will send the bill to a collections agency.
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This Verizon mistake cost him big time!

Shawn Corridan wants a refund for a decade’s worth of phone service he says he never used. This Verizon mistake cost him a bundle and he wants his money returned. How did this happen?

Read more “This Verizon mistake cost him big time!”