COLLECTION AGENCY
American Express freaks out about unpaid $32 bill
Mike Boyar discovers an unpaid $32 bill on his American Express card more than a year after he cancels his account. By then, a collection agency is involved and creates chaos. Is there a way to undo the damage?
An early termination fee — and now, a collection agency
Verizon has sent a collection agency after Christopher Clauson after he cancels his phone service. Is there any way to get them off his back?
Airline declines credit card, then hires collection agency to extract $510 “cancellation” fee
Kalevi Ruuska contacted me with an urgent problem recently. One of his friends was being asked to pay an odd cancellation fee by Air Berlin, and would not take “no” for an answer. The airline had hired a collection agency to pursue its claim.