During her recent visit to a Sheraton in New Hampshire, Anna Eardley’s son got sick in the hotel room. All over the room. After spending the rest of the night cleaning up the mess, she left a hefty tip and drove home at dawn. So why did she later receive an angry call from the manager telling her that she must pay for extensive damage in the room — including all new carpet? “My son got sick in the hotel room. Now the manager wants me to pay for a new carpet!”
Sherrie Peters’ bedbugs case makes me uncomfortable, and not just because it involves bedbugs. “The truth in this bedbugs case will blow your mind”
When Terry Flores checks into her vacation home, she’s greeted by overflowing garbage and dead chickens. After cleaning up the dirty VRBO rental, is she entitled to some kind of refund?
To celebrate their 11th wedding anniversary, Armen and Anna Balyan checked into the Hilton Garden Inn in Calabasas, Calif. When they checked out, they were surprised by an unwanted gift from the hotel: a $250 cleaning fee for allegedly smoking in their hotel room. Balyan says they didn’t do it. “I didn’t smoke in my room. Why is Hilton charging me a $250 cleaning fee?”