Think that free trip insurance is all you need? Think again

When Monique Tubb’s adult daughter injured herself while vacationing in Colorado, she canceled the rest of her trip. Tubb was confident that her UnitedPlus Explorer card’s free trip insurance would cover all the additional expenses.

It didn’t. And now Tubb wants to know why the insurance company hasn’t paid her full claim. Read more “Think that free trip insurance is all you need? Think again”

Help! My trip insurance company won’t pay to bring my husband’s body home

After Talor Min’s husband dies during a trip to Malaysia, she files a claim with her trip insurance companies for the repatriation of his remains. One year later, she’s still trying to get her money back. Read more “Help! My trip insurance company won’t pay to bring my husband’s body home”

Movers damaged my antique pool table. But I have insurance. Or do I?

When Michael Miller’s 100-year-old pool table is damaged during a move, he’s assured that insurance will cover the repairs. But now it won’t. Was he misinformed? Read more “Movers damaged my antique pool table. But I have insurance. Or do I?”

When should you call your travel insurance company?

Pamela Mazerski didn’t wait to call her travel insurance company until she had to file a claim. Read more “When should you call your travel insurance company?”

Why won’t travel insurance cover my flight delay?

AXA Assistance USA promises John Schwegel that it will cover the cost of a ticket home after his flight is delayed. But then it doesn’t. How do you persuade AXA to change its mind? Read more “Why won’t travel insurance cover my flight delay?”