CHASE ULTIMATE REWARDS Archives - Elliott Report

Steve Feiertag's journey from Palm Beach to Reykjavik takes an unexpected turn when Chase Ultimate Rewards mistakenly downgrades and cancels his business class flights. Facing a loss of $5,000 and left without assistance, Feiertag turns to Christopher Elliott, a consumer advocate, in a desperate attempt to salvage his travel plans.

Help! Chase Ultimate Rewards downgraded my flight — and then canceled it

January 6, 2025January 9, 2024 by Christopher Elliott

Steve Feiertag’s flights from Palm Beach to Reykjavik are messed up, but Chase Ultimate Rewards won’t help him fix them. Is he about to lose $5,000?

He wants his Chase Ultimate Rewards points refunded. But the company says no. Is there a way to get your rewards back?

Can I get my 173,116 Chase Ultimate Rewards points refunded?

May 20, 2025September 20, 2022 by Christopher Elliott