My T-Mobile plan is eligible for an upgrade. No, wait — it’s not

T-Mobile reneges on Nicolas Cragnolino’s iPhone upgrade offer. Can this consumer advocate persuade the company to fix this misunderstanding? Read more “My T-Mobile plan is eligible for an upgrade. No, wait — it’s not”

Funny cell phone math on my trip to St. Maarten

Karen Daukantas-Jones takes her Verizon phones to St. Maarten. But it doesn’t travel well, and now they’ve charged her an extra $81. Find out what happens next.
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What’s your favorite way to communicate when you’re away? Here’s ours

You can never be close enough to one of these. / Photo by Paul McCord - Flickr
As some of you may have noticed, I’ve been on the road a lot lately. I’m traveling across the country with my family and we’re documenting every moment of the trip on our family travel blog, Away is Home. Staying in touch with the ranch back in Winter Springs, Fla., can be a challenge, it turns out.
Read more “What’s your favorite way to communicate when you’re away? Here’s ours”