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CELEBRITY

Ronald Dunnington misses his Celebrity cruise because of a pilots’ strike. Can he get a refund for his entire vacation?

I can’t make it to my cruise on time — how about a refund?

February 1, 2024April 10, 2015 by Christopher Elliott

Ronald Dunnington misses his Celebrity cruise because of a pilots’ strike. Can he get a refund for his entire vacation?

Categories The Travel Troubleshooter
If they gave an award for the longest complaint letter, then Cornelia Stumpf's missive to Celebrity Cruises would definitely be a leading candidate.

Can I write a happy ending to this Celebrity horror story?

January 26, 2024March 31, 2014 by Christopher Elliott

… Read more

Categories Should I Take The Case?
Douglas had the misfortune of being booked on the Celebrity Millennium cruise. You may recall the propulsion problems.

My cruise ship broke down and left me high and dry

January 23, 2024September 24, 2013 by Christopher Elliott

Douglas Kauffman had the misfortune of being booked on the Celebrity Millennium. You may recall the propulsion problems that caused a string of cancellations late this summer.

Categories Should I Take The Case?
The Radisson Grand Lucayan Beach & Golf Resort looks like the ideal place for a four-night land portion of a cruise vacation.

They want a full refund from Celebration — but do they deserve it?

January 22, 2024August 27, 2012 by Christopher Elliott

The Radisson Grand Lucayan Beach & Golf Resort looks like the ideal place for a four-night land portion of a cruise vacation — at least it did to Martin Lambert when he booked a Celebrity cruise to the Bahamas recently.

Categories Commentary
The Sigel believe they were scammed by their cruise. After you read about what happened to them you might agree with them.

Am I being scammed by Celebrity Cruises?

April 28, 2025May 15, 2012 by Christopher Elliott

arryl and Carolyn Sigel believe they were scammed by their cruise line. After you read about what happened to them on the Celebrity Summit, you might agree with them.

Categories Commentary

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