Warning: Not every rental car comes with unlimited miles

Richard Wallerstein and his wife recently made an expensive car rental mistake when they assumed their reservation included unlimited miles. It didn’t. Unfortunately, they discovered the zero mileage allotment on their rented SUV only after they completed a 1,150-mile road trip.

Now they’re asking if there is any way to reverse this car rental mistake. Read more “Warning: Not every rental car comes with unlimited miles”

Don’t make these car rental mistakes on your next vacation

You can avoid car rental mistakes — if you know what to look out for.

Before you click the “book” button on your next car rental, consider what happened to Elizabeth Thorp on a recent trip from Washington to Denver. Read more “Don’t make these car rental mistakes on your next vacation”

What’s with all of these tolls on my car rental bill?

After he returns his Budget rental in New York, Jamal Alqiwani gets a shocker: a $729 bill from his car rental company for tolls he’s already paid. Should he have to pay twice? Read more “What’s with all of these tolls on my car rental bill?”