TripAdvisor left me on the hook for a $900 cancellation fee

Adelaide Northrop’s preferred accommodation in St John, U.S. Virgin Islands, is unavailable, so she books an alternative hotel through TripAdvisor advertised as having no cancellation fee. When her first choice suddenly offers her a reservation, she happily confirms. So why does TripAdvisor charge her $911?
Read more “TripAdvisor left me on the hook for a $900 cancellation fee”

I’m still waiting for a refund from Hotels.com

When Mike Foley cancels his resort reservation, Hotels.com promises him a refund. But more than a year later, his $1,400 is still missing. Read more “I’m still waiting for a refund from Hotels.com”