A $3,000 bill for minor scuffs on my car? Is this Turo bill a scam or what?
Nancy Epstein gets a repair bill for $3,000 after renting a Turo. But what’s it for? And does she have to pay?
CALIFORNIA
My BMW doesn’t work! Why won’t they fix it?
Jim Ogden’s new BMW is a lemon, but he can’t get his dealership to fix it or take the car back. What are his options?
Blink and you’ll miss Buellton, California. Here’s why you don’t want to
Blink and you’ll miss Buellton, Calif., a tiny town a two-hour drive north of Los Angeles. And maybe that’s just fine with Buellton, one of those undiscovered destinations where everyone expects you to stay a few exits south, in touristy Santa Barbara, or just keep driving through to nearby Hearst Castle.
In Monterey, the action’s on the water — if you can get there
For days, the Humpback whales had been taunting us from the bay as if they knew what we wanted. Every now and then they’d breach the surface or send a spout of water high into the mist, as if to say, “Catch us — if you can.” The rare sea otters teased us, too, playfully popping their heads above the surface near the Monterey Bay Aquarium.
The inn’s owners are out — why won’t they waive my cancellation penalty?
Here’s a case I’ve been mulling for a few days. It involves a highly-rated bed and breakfast, a loyal customer and an unwelcome change.