Michelle Wu’s final AT&T bill includes an extra month of service. She pays it, hoping to get refunded. But the money never comes. Now what? “Her final AT&T bill is much too high. Where’s her refund?”
Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently. “What you don’t know about billing cycles will blow your mind”
Although Stacey Dodge has canceled her AT&T account and ported her wireless service to a new carrier, the bills keep coming. How can she get rid of them? “I canceled my AT&T service, so why am I still being billed?”
AT&T charges Zhenqiang Su an additional $29 for just one day of service; he reluctantly agrees. When it charges him another $29 for another month’s service, he balks. Should AT&T do that? “Charged $29 a month for no AT&T service”