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Elliott Report

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BILLING CYCLE

Her final AT&T bill is way too high. What happened?

Her final AT&T bill is much too high. Where’s her refund?

January 30, 2024June 2, 2018 by Christopher Elliott

Michelle Wu is billed for an extra month of AT&T service. She pays it, hoping to get refunded. But the money never comes. Now what?

Categories Problem Solved

What you don’t know about billing cycles will blow your mind

January 31, 2024February 21, 2018 by Christopher Elliott

Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently.

Categories Commentary
Making a phone call.

I canceled my AT&T service, so why am I still being billed?

February 1, 2024April 13, 2017 by Christopher Elliott

Although Stacey Dodge has canceled her AT&T account and ported her wireless service to a new carrier, the bills keep coming. How to get rid of them?

Categories Problem Solved

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