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Elliott Report

Elliott Report

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BILL

After reporting several fraudulent charges on her Costco Citi Card, Jeanne Vaul gets a new card. But Citi won't reverse the fake charges.

Help me with these fraudulent charges on my card. Citi won’t.

January 19, 2024October 24, 2023 by Christopher Elliott

After reporting several fraudulent charges on her Costco Citi Card, Jeanne Vaul gets a new card. But Citi won’t reverse the fake charges. What’s going on?

Categories Problem Solved
When Robert Preuss tries to buy a Fisher-Price Power Wheels Dune Racer from Amazon, he can't complete the purchase. Amazon offers to fix the problem but then reneges, leaving him with a $304 bill.

Did Amazon bait-and-switch me on this toy car I ordered online?

February 2, 2024July 5, 2023 by Christopher Elliott

When Robert Preuss tries to buy a Fisher-Price Power Wheels Dune Racer from Amazon, he can’t complete the purchase. Amazon offers to fix the problem but then reneges, leaving him with a $304 bill.

Categories Featured, Problem Solved
Carmen Santos thinks she lost her engagement ring in an Enterprise rental. The company looks for the ring and then sends her a $452 bill. Can it do that?

She lost her engagement ring in a rental car. But what’s this $452 bill?

June 20, 2024February 27, 2023 by Christopher Elliott

Carmen Santos thinks she lost her engagement ring in an Enterprise rental. The company looks for the ring and then sends her a $452 bill. Can it do that?

Categories The Travel Troubleshooter

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