I need to cancel my Groupon Getaway. Can I get a refund?

Joan Johnson-Roegner needs to cancel her Groupon Getaway. Her tour operator, Reward Travel China, suggests the terms of her vacation are flexible. So why is she stuck with an unusable tour — and is there anything my fearless crew of advocates can do to help her? Read more “I need to cancel my Groupon Getaway. Can I get a refund?”