Why are you billing me for rental car damage, Hertz?

Seven months after Mark Breeding returned his rental cars in good condition, Hertz sent him a damage claim. Hertz refused to send Breeding a statement of damages simply because it could refuse to do so. But with our help, Breeding sent the rental car damage claim rolling away. Read more “Why are you billing me for rental car damage, Hertz?”

How Enterprise determines if you damaged a rental

Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.

But something interesting has happened lately. The complaints have slowed to a trickle.

Why?
Read more “How Enterprise determines if you damaged a rental”