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APPLIANCE REPAIR

Customer's new Electrolux refrigerator from Costco stopped working, and repairs are delayed. Learn how to leverage warranties and Costco's guarantee for resolution.

This Electrolux refrigerator I bought from Costco doesn’t work. Can I get one that works?

July 6, 2025July 4, 2025 by Christopher Elliott

David Hauser’s Electrolux refrigerator, purchased from Costco, stops working. Despite being under warranty, no one can seem to fix it. Is there a way to get a working appliance?

Categories Problem Solved
My Electrolux refrigerator hasn't worked right since I bought it. Can you fix it?

My Electrolux refrigerator doesn’t work. Can you fix it?

January 3, 2025December 20, 2024 by Christopher Elliott

The Electrolux refrigerator Gayle Douglas bought doesn’t work — and it never has. How many times should the company attempt a repair before it replaces or refunds the appliance?

Categories Problem Solved
Ronald Crossley faces a challenging situation with his Hamilton Beach toaster oven, experiencing both functional issues and poor customer service. Despite his efforts to return the appliance and request a refund, he encounters unresponsiveness, leading him to seek advice on how to navigate this frustrating consumer predicament.

“Burned” by my Hamilton Beach toaster oven. Why can’t I get a refund?

August 31, 2024January 26, 2024 by Christopher Elliott

Ronald Crossley’s Hamilton Beach toaster oven doesn’t work. And apparently, neither does the Hamilton Beach customer service department. How does he get this appliance fixed?

Categories Problem Solved
Laura's wine cooler ordeal with Sollevare continues. Stuck between two giants, will justice prevail? Find out now.

Hey Lowe’s, my Sollevare wine cooler doesn’t work! Can I get a refund?

January 19, 2024September 12, 2023 by Christopher Elliott

Laura Lowry’s Sollevare wine cooler doesn’t work, and neither does the replacement. Who does she talk to about a refund?

Categories Problem Solved
Sears promises to cover the cost of Wanda Warren's dishwasher installation. Then it offers her a check for $180 -- which isn't enough. Does it owe her more?

Help! Sears won’t cover the cost of installing my replacement dishwasher

March 24, 2025June 6, 2023 by Christopher Elliott

Sears promises to cover the cost of Wanda Warren’s dishwasher installation. Then it offers her a check for $180 — which isn’t enough. Does it owe her more? 

Categories Featured, Problem Solved

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