AIRLINE DELAY Archives

Ellen LaGow gets downgraded on a Lufthansa flight. The airline promises her a refund for her business class tickets. But it's been five months and there's still nothing in her account.

Downgraded on a Lufthansa flight. Where’s my business class refund?

September 19, 2025May 19, 2023 by Christopher Elliott

Ellen LaGow and her husband face an inconvenient situation when their return flight from Prague to Denver gets canceled because of a Lufthansa strike. Though they had upgraded to business class, they’re unable to enjoy the same comfort when they rebook on a United flight the next day. Can they get a refund of the fare difference?

If an airline cancels or delays your flight, do you deserve a refund? It depends. Here's a guide on airline cancellations and delays.

What should I do if my flight has been canceled or delayed?

October 7, 2025June 29, 2022 by Christopher Elliott

If an airline cancels or delays your flight, do you deserve a refund? It depends. Here’s a guide on airline cancellations and delays.

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