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Elliott Report

Elliott Report

  • Home
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AIR TRAVEL RIGHTS

Thomas Larson booked a flight with a 93-minute layover, but an American Airlines agent refused to check his bag — claiming it wasn’t long enough. Forced to buy a second ticket, Larson faced airline finger-pointing and silence. Who’s responsible when partner airlines don’t agree on the rules?

“Not enough time for your bags”: How a 90-minute connection rule upended a flight

October 29, 2025October 20, 2025 by Christopher Elliott

Thomas Larson thought he’d done everything right when he booked a flight from Raleigh-Durham to Ketchikan, Alaska. He’d bought a multi-airline itinerary through Alaska Airlines: The first leg was on American Airlines to Phoenix, then continuing on Alaska Airlines to Seattle and Ketchikan.

Categories Advocacy
The new airline consumer protection rules target junk fees and guarantee refunds for significant delays. Yet, implementation hurdles and potential conflicts loom. Will these regulations truly benefit travelers this summer? Read on for insights.

Will new airline consumer protection rules help you when you fly this summer?

May 17, 2024May 11, 2024 by Christopher Elliott

You’ve probably heard about the new airline consumer protection rules that rolled out with a one-two punch last month. There were so many, it’s almost hard to keep track. And maybe you’re saying to yourself: Finally, I’ll have some rights when I fly.

Categories On Travel

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