Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
How to get your money back from a Zelle scam or accidental money transfer
Zelle, a peer-to-peer payment app, is under fire for enabling fraudulent transfers between customers and scammers. Here’s how to avoid falling for a Zelle scam.
Delta’s e-credits don’t work. How do I fix them?
When Theodore Schmiechen cancels his Delta flight, he receives credits for future travel. But the credits don’t work, and the airline is making it difficult to book a new flight. What should he do?
Five years later, he got a $14,700 bill from Alamo. Does he have to pay?
Alamo wants Dominic to pay $14,700 after one of its rentals gets water damage.