Whirlpool
Whirlpool Corporation is a home appliance manufacturer based in Benton Harbor, Michigan. It makes and sells washers, dryers, refrigerators, ranges, dishwashers and small kitchen appliances under the Whirlpool, Maytag, KitchenAid, JennAir, Amana and Brastemp brands. The company trades on the New York Stock Exchange under the symbol WHR. Marc Bitzer is chairman and chief executive officer.
What you need to know about Whirlpool
We receive occasional complaints about Whirlpool. Whirlpool sent a customer a faulty stove three times. These Whirlpool customers ended up with a fridge that started leaking, forcing them to replace their floors for the cost of $4,200. A Whirlpool manager admitted to this customer that their microwave was defective and still tried to charge him $300 for the repair.
- Whirlpool’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Whirlpool with our insider guide or through our executive contacts.
- Whirlpool's customer service policies are standard. Here are our frequently asked questions about Whirlpool.
How to resolve a problem with Whirlpool
Try self-service first
Use our proven resolution methods, or Whirlpool’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Whirlpool respond?
Access Whirlpool social media here.
Whirlpool customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Additional contacts
Whirlpool self-service links
Whirlpool customer service policies
Whirlpool loyalty program
Whirlpool doesn't have a loyalty program.
Frequently asked questions about Whirlpool
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