Craigslist Customer Service Contacts

Craigslist is a classified advertising site for jobs, housing, personals, for sale, items wanted, services, and discussion forums, among others.

Craigslist Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Craigslist

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Craigslist

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: Craigslist has many prominent warnings about possible scams, particularly when it comes to rental listings. We suggest you heed them.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Craigslist mailing address

222 Sutter St
9th Floor
San Francisco, CA 94108
https://www.craigslist.org/about/sites#US

Craigslist executive customer service contacts

Primary Contact
Kendra Frost
User Operations Manager
222 Sutter St
9th Floor
San Francisco, CA 94108
[email protected]

Secondary Contact
Craig Newmark
Founder
222 Sutter St
9th Floor
San Francisco, CA 94108
[email protected]
(415) 566-6394 x8283

Chief Executive
Jim Buckmaster
222 Sutter St
9th Floor
San Francisco, CA 94108
[email protected]
(415) 566-6394

How to get professional help with your Craigslist problem

If you need help with Craigslist, you can contact our advocacy team or just click the "Get Help" button.

Get Help