Zip's AW Direct

Zip's AW Direct is a supplier of towing and work truck equipment, providing a range of products and services to support the needs of towing professionals and fleet operators.

Telephone
Main : (800) 222-6047
Fax :(800) 828-9678
Email
Mailing address
316 W Milwaukee Street
New Hampton, IA 50659
Website
zips.com

What you need to know about Zip's AW Direct

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Zip's AW Direct

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Zip's AW Direct customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Eric Albertson
National Sales
(248) 826-6219
Secondary
Amanda Zett
Chief Operating Officer
Chief Executive
Paul Rottinghaus
Chief Executive

Frequently asked questions about Zip's AW Direct

27265 Wick Road Taylor, MI 48180 (800) 222-6047
Monday to Friday, 8 a.m. to 5 p.m. Eastern time.
316 West Milwaukee Street New Hampton, IA 50659 (800) 222-6047
Monday to Friday, 7 a.m. to 5:30 p.m. Central time.
To track your order, log into your account on the Zips AW Direct website and navigate to the "Order History" section. Alternatively, you can enter your tracking number on the "Track Order" page.
Use the search bar at the top of the Zips AW Direct homepage to enter keywords, product names, or item numbers. You can also browse through categories and filters to narrow down your search.
Orders can be canceled or modified within a short window after being placed. Contact customer service at (800) 222-6047 as soon as possible to make changes. Once the order has been processed, modifications may not be possible.

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