Zions Bancorporation

Zions Bancorporation is the parent company of several western U.S. regional banks headquartered in Salt Lake City, Utah, providing banking and financial services primarily to businesses and individuals.

Telephone
Customer service : (800) 974-8800
Customer service : (888) 307-3411
Mailing address
One South Main Street
Salt Lake City, UT 84133-1109
Website
zionsbancorporation.com

What you need to know about Zions Bancorporation

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Zions Bancorporation

Try self-service first

Use our proven resolution methods, or Zions Bancorporation’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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How fast does Zions Bancorporation respond?

Phone support
Representatives are available Monday through Saturday from 6 a.m. to 9 p.m. Mountain time.

Call customer service at 888-307-3411.
Email support
Zions Bancorporation does not list a customer service email address on its website. The email address investor@zionsbancorp.com is intended for investor relations inquiries. However, the company provides an online contact form through its online banking platform.
Live chat
Zions Bancorporation does not offer a live chat feature on its website.
Social media
Zions Bancorporation itself does not appear to have an official social media presence for customer service. However, some of its affiliated banks, such as Zions Bank, Amegy Bank, and Vectra Bank, have active accounts on platforms such as Facebook, X and LinkedIn, where the companies share updates and industry news.
Help center/FAQ
Zions Bancorporation itself does not appear to have a dedicated FAQ or help center on its main corporate website. However, affiliated banks such as Zions Bank, Amegy Bank, and Vectra Bank provide FAQ sections and help centers on individual websites for customer support.
Verified contacts

Zions Bancorporation customer service executives

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Primary
Monica Robinson
Call Center Service Manager
Secondary
Elaine O’Connell
Vice President, Operations Manager
Secondary
Elaine O'Connell
Vice President, Operations Manager
Chief Executive
Harris H. Simmons
Chief Executive

Zions Bancorporation customer service policies

Zions Bancorporation’s privacy policy explains how the company collects, uses, processes, and discloses personal information. Collected data may include names, email addresses, phone numbers, account details, and payment information. Personal information may be shared with third-party service providers for business operations but is not sold. The policy also sets forth the security measures the company undertakes to protect customer data. Users have options to manage their data preferences.

Zions Bancorporation loyalty program

Zions Bancorporation does not have a loyalty program.

Frequently asked questions about Zions Bancorporation

Call (800) 974-8800 or (888) 307-3411.

Zions Bancorporation is the parent company of several regional banks that operate under independent names but are owned and managed by Zions Bancorporation. Its affiliated banks include:

  • Zions Bank
  • Amegy Bank
  • California Bank & Trust
  • National Bank of Arizona
  • Nevada State Bank
  • Vectra Bank Colorado
  • The Commerce Bank of Washington
  • The Commerce Bank of Oregon

Each of these banks serves customers in different regions while being part of the Zions Bancorporation network.

Yes, Zions Bancorporation and its affiliated banks offer a range of business banking services, including commercial loans, treasury management, and merchant services.

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