Zions Bancorporation is a U.S. regional bank headquartered in Salt Lake City, Utah, providing banking and financial services primarily to businesses and individuals.
Zions Bancorporation Responsiveness rating
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What you need to know about Zions Bancorporation
The company responds to most customer complaints in a satisfactory manner.
- Zions Bancorporation’s customer service response times may vary depending on the contact method, inquiry volume, and issue type.
- To resolve a problem with Zions Bancorporation, you can use our insider guide or contact the company’s executive representatives.
- Zions Bancorporation’s customer service policies are standard. Here are our frequently asked questions about Zions Bancorporation.
Zions Bancorporation customer service response times
Zions Bancorporation’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Representatives are available Monday through Saturday from 6 a.m. to 9 p.m. Mountain time. Call customer service at 888-307-3411. |
| Email support | Zions Bancorporation does not list a customer service email address on its website. The email address investor@zionsbancorp.com is intended for investor relations inquiries. However, the company provides an online contact form through its online banking platform for customer support. |
| Live chat | Zions Bancorporation does not offer a live chat feature on its website. |
| Social media | Zions Bancorporation itself does not appear to have an official social media presence for customer service. However, some of its affiliated banks, such as Zions Bank, Amegy Bank, and Vectra Bank, have active accounts on platforms such as Facebook, X, and LinkedIn, where the companies share updates and industry news. |
| Help center/FAQ | Zions Bancorporation itself does not appear to have a dedicated FAQ or help center on its main corporate website. However, affiliated banks such as Zions Bank, Amegy Bank, and Vectra Bank provide FAQ sections and help centers on individual websites for customer support. |
How to resolve a problem with Zions Bancorporation
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Zions Bancorporation mailing address
One South Main Street
Salt Lake City, UT 84133-1109
Zions Bancorporation executive customer service contacts
Primary Contact
Lorin Moser
Senior Manager
One South Main Street
Salt Lake City, UT 84133-1109
lorin.moser@zionsbancorp.com
Secondary Contact
Elaine O’Connell
Vice President, Operations Manager
One South Main Street
Salt Lake City, UT 84133-1109
elaine.oconnell@zionsbancorp.com
Chief Executive
Harris H. Simmons
One South Main Street
Salt Lake City, UT 84133-1109
harris.simmons@zionsbancorp.com
How can I contact Zions Bancorporation customer service?
Call (800) 974-8800 or (888) 307-3411.
Which banks are affiliated with Zions Bancorporation?
Zions Bancorporation is the parent company of several regional banks that operate under independent names but are owned and managed by Zions Bancorporation. Its affiliated banks include:
- Zions Bank
- Amegy Bank
- California Bank & Trust
- National Bank of Arizona
- Nevada State Bank
- Vectra Bank Colorado
- The Commerce Bank of Washington
- The Commerce Bank of Oregon
Each of these banks serves customers in different regions while being part of the Zions Bancorporation network.
Does Zions Bancorporation offer business banking services?
Yes, Zions Bancorporation and its affiliated banks offer a range of business banking services, including commercial loans, treasury management, and merchant services.
How to get professional help with your Zions Bancorporation problem
If you need help with Zions Bancorporation, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.