Zaxby’s is a fast-food chain known for its chicken wings, fingers, and sandwiches.
Zaxbys Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Zaxbys
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Zaxbys
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Zaxbys mailing address
1390 Towne Lake Hills East
Woodstock, Ga 30189
Zaxbys executive customer service contacts
Primary Contact
Marshell Richards
Director of Franchise Field Operations
1390 Towne Lake Hills East
Woodstock, Ga 30189
mrichards@zaxbys.com
Secondary Contact
Sharlene Smith
Chief Operating Officer
1390 Towne Lake Hills East
Woodstock, Ga 30189
ssmith@zaxbys.com
Chief Executive
Bernard Acoca
1390 Towne Lake Hills East
Woodstock, Ga 30189
bacoca@zaxbys.com
How can I contact Zaxbys customer service?
To contact Zaxbys call (888) 487-2205 or email contactus@zaxbys.com.
Does Zaxbys have a drive-thru?
Yes, many Zaxbys locations offer a drive-thru service.
Does Zaxbys offer catering?
Yes, Zaxbys offers catering services for parties, events, and large groups.
How to get professional help with your Zaxbys problem
If you need help with Zaxbys, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.