Yamaha Corporation of America Customer Service Contacts

Yamaha Corporation of America is the U.S. subsidiary of Yamaha Corporation, responsible for distributing and supporting Yamaha’s music and audio products in North America.

How to reach a person at Yamaha Corporation of America

Yamaha Corporation of America Responsiveness rating

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3/5

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What you need to know about Yamaha Corporation of America

The company responds to most customer complaints in a satisfactory manner.

Yamaha Corporation of America customer service response times

Yamaha Corporation of America’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportYamaha Corporation of America’s customer service phone response times vary depending on the product type, with business hours varying accordingly. Availability may also depend on the location and support staff availability.
 
Call customer service at (714) 522-9000.
Email supportYamaha Corporation of America does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chatYamaha Corporation of America’s live chat response times vary depending on the product type, with availability and hours of operation differing accordingly. Response times may also depend on support staff availability.
Social mediaYamaha Corporation of America is active on social media platforms such as Facebook, Instagram, YouTube, and LinkedIn.

Here’s how to reach Yamaha Corporation of America via social media.
Help center/FAQYamaha Corporation of America’s help center/FAQ provides quick answers to common questions regarding its products and services.

How to resolve a problem with Yamaha Corporation of America

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Yamaha Corporation of America mailing address

6600 Orangethorpe Avenue
Buena Park, CA 90620

Yamaha Corporation of America loyalty program

Yamaha Corporation of America does not have a loyalty program.

Yamaha Corporation of America social media channels


Yamaha Corporation of America executive customer service contacts

Primary Contact
Nick Lara
National Customer Support Manager
6600 Orangethorpe Avenue
Buena Park, CA 90620
nlara@yamaha.com

LinkedIn

Secondary Contact
Alex Zurita
Director of Customer Service
6600 Orangethorpe Avenue
Buena Park, CA 90620
azurita@yamaha.com

LinkedIn

Chief Executive
Tom Sumner
6600 Orangethorpe Avenue
Buena Park, CA 90620
tsumner@yamaha.com

LinkedIn

Yamaha Corporation of America customer service policies

What is Yamaha Corporation of America's privacy policy?

Yamaha Corporation of America’s privacy policy describes how the company collects, uses, and protects personal information.  It outlines how data are used for processing orders and for marketing purposes.

What are Yamaha Corporation of America's terms of use?

Yamaha Corporation of America’s terms of use set forth the conditions for using the company’s services, including account opening and closing and management of personal information.

What is Yamaha Corporation of America's accessibility statement?

Yamaha Corporation of America’s accessibility statement describes the measures the company takes to ensure that its website is accessible to all customers, including those with disabilities.

Can I register my Yamaha product online?

Yes. Visit the website and navigate to the Yamaha Music ID portal to register your Yamaha product.

Is there a way to download manuals, drivers, or firmware?

Visit the website and navigate to the product page or use the support section to find and download manuals, drivers and firmware updates for your Yamaha product.

How can I update my Yamaha Music ID account information?

Visit the website, log into your account on the Yamaha Music ID portal to update your personal information, preferences, and product registrations.

Frequently asked questions about Yamaha Corporation of America

How can I contact Yamaha Corporation of America customer service?

How do I find my Yamaha product’s serial number?

The serial number is typically located on the back, bottom, or inside panel of the product.

Does Yamaha offer app support for digital instruments?

Yes, Yamaha provides companion apps (such as Smart Pianist or MusicCast) for iOS and Android, depending on your product.

How to get professional help with your Yamaha Corporation of America problem

If you need help with Yamaha Corporation of America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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