Xtreme Gap Year offers adventure and travel programs for people looking to take a gap year. They provide a range of experiences, including volunteering, internships, and travel tours.
How to reach a person at Xtreme Gap Year
Customer service: +44 20 3286 7065
Xtreme gap year Responsiveness rating
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What you need to know about Xtreme Gap Year
Xtreme Gap Year generally responds to customer service in a satisfactory manner.
- Xtreme Gap Year’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Xtreme Gap Year with our insider guide or through our executive contacts.
- Xtreme Gap Year’s customer service policies are standard. Here are our frequently asked questions about Xtreme Gap Year.
Xtreme Gap Year customer service response times
| Phone support | Usually 1 to 30 minutes during office hours. Call +44 20 3286 7065. |
| Email support | Usually 1 to 5 business days; staff also respond outside office hours. Email info@xtremegapyear.co.uk. |
| Live chat support | Not available. |
| Social media | Xtreme Gap Year is especially active on Facebook. Response times can range from a few hours to a few days. Access Xtreme Gap Year’s social media here. |
| Help center/FAQ |
How to resolve a problem with Xtreme Gap Year
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Xtreme Gap Year mailing address
5-7 Gmak
Vernon Yard
London, England W11 2DX
Xtreme Gap Year loyalty program
Xtreme Gap Year does not have a loyalty program.
Xtreme Gap Year social media channels
Xtreme Gap Year executive customer service contacts
Co-Founder and Director
Debby Neeskens
5-7 Gmak
Vernon Yard
London, England W11 2DX
debby@xtremegapyear.co.uk
Chief Executive
Oliver Bray
5-7 Gmak
Vernon Yard
London, England W11 2DX
Xtreme Gap Year customer service policies
What is Xtreme Gap Year's privacy policy?
A privacy policy is listed in the footer of the Xtreme Gap Year website but the page content was not accessible for review. The link is at xtremegapyear.co.uk/privacy-policy.
What is Xtreme Gap Year's cancellation and refund policy?
Xtreme Gap Year’s cancellation charges vary by how far in advance the cancellation is made. Cancellations made 121 or more days before departure forfeit the deposit (minimum £250/€250). Cancellations between 120 and 91 days before departure are charged 50% of the total program fee. Cancellations 90 days or fewer before departure require full payment and are 100% non-refundable. Deposits are non-refundable in all cases. Round-the-world bookings have separate payment and cancellation timelines. All disputes are governed by Dutch law. — xtremegapyear.co.uk/XGTERMS.pdf
What are Xtreme Gap Year's terms and conditions?
Xtreme Gap Year’s terms cover bookings, payments, cancellations, insurance requirements (mandatory for all participants), itinerary changes, force majeure, liability waivers, health and safety, behavior on programs, passport and visa responsibilities, and media rights. The contract is governed by Dutch law. Participants must be 18 or older, or have a legal guardian accept the terms. Disputes are handled in Dutch courts. — xtremegapyear.co.uk/XGTERMS.pdf
Xtreme Gap Year self-service links
How do I book a program?
Browse available trips by destination or trip style at xtremegapyear.co.uk/destinations. Once you select a program, complete the booking form on the relevant trip page. A deposit of £250 (UK), €250 (Netherlands/EU), or $400 (Australia) is required to confirm your place. You will receive a confirmation invoice within 24 hours.
How do I cancel or change my booking?
All cancellations must be submitted in writing to info@xtremegapyear.co.uk. Cancellation charges apply depending on how far in advance you cancel. For full details on fees, see xtremegapyear.co.uk/XGTERMS.pdf (Cancellation charges section).
How do I get my predeparture information?
After booking, you will receive a predeparture pack approximately 12 weeks before your departure date. It includes your itinerary, emergency contact number, packing list, and login details for the customer portal. If you are traveling within 12 weeks of booking, this information will be sent at the time of confirmation.
What insurance do I need?
Travel insurance is mandatory for all Xtreme Gap Year programs. Your policy must cover the full duration of the program and include repatriation costs. For guidance on what to look for in a policy, visit xtremegapyear.co.uk/gap-year-travel-insurance.
Where is the head office of Xtreme Gap Year?
The company has offices in both the UK and Spain.
Who founded Xtreme Gap Year?
Xtreme Gap Year Ltd was founded by Debby and Oliver.
Who is the CEO of Xtreme Gap Year?
Oliver Bray is the director of Xtreme Gap Year.
How do I contact Xtreme Gap Year?
Contact it via:
Phone: +44 20 3286 7065 (UK) or +34 971 872 649 (Spain)
Skype: Their Skype name is “xtreme-gap”.
How to get professional help with your Xtreme gap year problem
If you need help with Xtreme gap year, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
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