Wyzant

Wyzant is an online platform that connects students with independent tutors for one-on-one learning in various subjects.

Mailing address
777 Mariners Island Blvd, Suite 600
San Mateo, CA 94404
Website
wyzant.com

What you need to know about Wyzant

Wyzant generally responds to customer service issues in a satisfactory manner.

How to resolve a problem with Wyzant

Try self-service first

Use our proven resolution methods, or Wyzant’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Wyzant respond?

Phone support
Wyzant does not have phone support.
Email supportsupport@wyzant.com
You can contact support through the contact form or by emailing support@wyzant.com. Response times typically range from a few hours to one business day.
Live chat support
Wyzant does not have live chat support.
Social media
Wyzant may respond to messages or comments on platforms such as Facebook or X, but response times can vary and are not guaranteed.
Help center/FAQ
The Wyzant Help Center provides immediate access to articles on account management, tutor/student interactions, payments, and more.
Verified contacts

Wyzant customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Melanie Compton
Customer Support Manager
Secondary
Elaine Richards
President and CEO
Chief Executive
Andrew Geant
Chief Executive

Wyzant customer service policies

Wyzant's privacy policy outlines how the company collects, uses, and protects personal information from users of its services, including students, tutors, and visitors to its website and mobile applications. The information collected includes registration details, profile data, uploaded content, lesson recordings (with consent), financial information for payments, and technical data such as IP addresses and device identifiers. Wyzant employs industry-standard security measures, including 128-bit SSL encryption and firewalls, to safeguard this information. Users have the ability to access, modify, or delete their personal information through their account settings.

Wyzant loyalty program

Wyzant does not have a loyalty program.

Frequently asked questions about Wyzant

Wyzant is owned by IXL Learning, a San Mateo, California-based educational technology company
Email Wyzant customer service at support@wyzant.com.
Yes, you can find Wyzant's online contact form here.

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