Wyzant is an online platform that connects students with independent tutors for one-on-one learning in various subjects.
What you need to know about Wyzant
Wyzant generally responds to customer service issues in a satisfactory manner.
- Wyzant’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Wyzant with our insider guide or through our executive contacts.
- Wyzant’s customer service policies are standard. Here are our frequently asked questions about Wyzant.
Wyzant customer service response times
Wyzant’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | Wyzant does not have phone support. |
Email support support@wyzant.com | You can contact support through the contact form or by emailing support@wyzant.com. Response times typically range from a few hours to one business day. |
Live chat support | Wyzant does not have live chat support. |
Social media | Wyzant may respond to messages or comments on platforms such as Facebook or X, but response times can vary and are not guaranteed. |
Help center/FAQ | The Wyzant Help Center provides immediate access to articles on account management, tutor/student interactions, payments, and more. |
How to resolve a problem with Wyzant
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Wyzant mailing address
777 Mariners Island Blvd
Suite 600
San Mateo, CA 94404
Wyzant executive customer service contacts
Primary Contact
Melanie Compton
Customer Support Manager
777 Mariners Island Blvd
Suite 600
San Mateo, CA 94404
Melanie.Compton@wyzant.com
Secondary Contact
Elaine Richards
President and COO
777 Mariners Island Blvd
Suite 600
San Mateo, CA 94404
Elaine.Richards@wyzant.com
Chief Executive
Andrew Geant
777 Mariners Island Blvd
Suite 600
San Mateo, CA 94404
Andrew@wyzant.com
Who owns Wyzant?
Wyzant is owned by IXL Learning, a San Mateo, California-based educational technology company
How can I contact Wyzant customer service?
Email Wyzant customer service at support@wyzant.com.
Does Wyzant have an online contact form?
Yes, you can find Wyzant’s online contact form here.
How to get professional help with your Wyzant problem
If you need help with Wyzant, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.