WSFS Bank is a financial institution based in Wilmington, Delaware, providing personal and business banking services, including loans, deposits, and wealth management.
WSFS Bank Responsiveness rating
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What you need to know about WSFS Bank
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with WSFS Bank
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
WSFS Bank mailing address
500 Delaware Avenue
Wilmington, DE 19801
WSFS Bank executive customer service contacts
Primary Contact
Cellette Booker
AVP Customer Service Manager
500 Delaware Avenue
Wilmington, DE 19801
cellette.booker@wsfsbank.com
Secondary Contact
Arthur Bacci
EVP, Chief Operating Officer
500 Delaware Avenue
Wilmington, DE 19801
arthur.bacci@wsfsbank.com
Chief Executive
Rodger Levenson
500 Delaware Avenue
Wilmington, DE 19801
Rodger.Levenson@wsfsbank.com
How can I contact WSFS Bank customer service?
Call (888) 973-7226 or email customerservice@wsfsbank.com.
Does WSFS Bank have an online contact form?
Yes, you can find the online contact form here.
When can I contact WSFS Bank customer service?
Monday to Friday 7 a.m. to 7 p.m., Saturday and Sunday 9 a.m. to 3 p.m. (all times Eastern).
Does WSFS Bank offer mobile banking?
Yes, WSFS Bank offers a mobile app that allows you to manage accounts, pay bills, and deposit checks.
What should I do if my debit card is lost or stolen?
Call (888) 973-7226 or email customerservice@wsfsbank.com.
How to get professional help with your WSFS Bank problem
If you need help with WSFS Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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