Withlocals

Withlocals is a platform that connects travelers with local hosts for personalized private tours and experiences.

Telephone
Main : +31-20-244-0076
Email
Mailing address
Ten Hagestraat 4
5611 AZ Eindhoven, Netherlands
Website
withlocals.com

What you need to know about Withlocals

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Withlocals

Try self-service first

Use our proven resolution methods, or Withlocals’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Withlocals respond?

Phone support
Usually 1 to 30 minutes. Call +31-20-244-0076.
Email support
Usually 1 to 5 business days. Email info@withlocals.com.
Live chat support
Not available.
Social media
Withlocals is active on Facebook, Instagram, and YouTube. Response times can range from a few hours to a few days depending on the platform and the nature of the inquiry.

Access Withlocals social media here.
Help center/FAQ
Access Withlocals FAQ here.
Verified contacts

Withlocals customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Bart Van Den Hurk
COO/CFO
Secondary
Shradha Bhatia
Chief Growth Officer
Chief Executive
Matthijs Keij
Chief Executive

Withlocals customer service policies

Withlocals' privacy policy, last updated April 15, 2026, covers how Withlocals B.V. collects and processes personal data including names, email addresses, phone numbers, and location data. The company states it does not sell user data to third parties for marketing purposes, though it may share limited booking details with hosts. Users have rights under GDPR to access, correct, or delete their data by contacting privacy@withlocals.com. The policy covers cookie use, international data transfers, and data retention.

Withlocals loyalty program

Withlocals does not have a loyalty program.

Frequently asked questions about Withlocals

Call +31-20-244-0076 or email info@withlocals.com.
Call customer service at  +31-20-244-0076, email info@withlocals.com or log in to  your account on the Withlocals platform.
If your host cancels, Withlocals will assist in finding a replacement host or provide a full refund.
Refunds are processed according to the cancellation policy, and you can contact customer service at  +31-20-244-0076 or email info@withlocals.com to facilitate the process if needed.

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