Winn-Dixie Customer Service Contacts

Winn-Dixie is a supermarket chain primarily operating in the southeastern United States, offering groceries and household products.

How to reach a person at Winn-Dixie

Main: (844) 745-0463

winndixie.com

Winn-Dixie Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Winn-Dixie

The company responds to most customer complaints in a satisfactory manner. Winn-Dixie is a regional supermarket chain primarily located in the southeastern United States, offering a range of grocery products, including fresh produce, meats, dairy, and bakery items. The company also provides pharmacy services, loyalty rewards, and online shopping with delivery options. Winn-Dixie operates under the parent company Southeastern Grocers.

What you need to know about contacting Winn-Dixie

To contact Winn-Dixie, you can use the following methods:

1. Customer service phone: You can reach customer service at (844) 745-0463 for assistance with inquiries, complaints, or general support.
2. Online contact: For convenience, you can visit the website and use the “contact us” page to submit questions or feedback through a web form.
3. Social media: They are active on social media platforms where you can message them for customer support.
4. Mail: For formal correspondence, you can send mail to its headquarters at:
   • 5050 Edgewood Court, Jacksonville, FL 32254

Winn-Dixie’s response time

Winn-Dixie’s response time for customer inquiries can vary depending on the method of contact:

1. Phone: If you call the customer service at (844) 745-0463, you can typically expect a response within a few minutes, though wait times may vary during busy hours.
2. Email/web form: For email or web form submissions, response times are usually within 1-3 business days, though it could take longer depending on the volume of inquiries.
3. Social media: Winn-Dixie generally responds to messages on social media platformswithin a few hours to a day.

In all cases, response time can be affected by factors such as the nature of the inquiry and current customer service volume.

How to resolve a problem with Winn-Dixie

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Winn-Dixie mailing address

Winn-Dixie loyalty program(s)

Winn-Dixie offers a loyalty program called Winn-Dixie Rewards. Members can earn rewards through:

1. Weekly offers: Special promotions and discounts for loyalty members.
2. Fuel rewards: Earn points that can be used for savings on fuel at participating gas stations.
3. Digital coupons: Access to exclusive digital coupons and discounts.

To participate, customers need to sign up for the rewards program, which can be done in-store or online through the Winn-Dixie website or mobile app.

Winn-Dixie policies

Terms of use

Privacy policy

Accessibility statement

Coupon policy

DMCA policy

Subpoena requests

Rewards terms and conditions

Offer exclusions

Winn-Dixie self-service links

Winn-Dixie offers self-service options online for customers.

1. Winn-Dixie Rewards: Sign up for or manage your loyalty account
2. Online shopping & delivery: Order groceries online for home delivery or in-store pickup.
3. Store locator: Find a store near you
4. Weekly ads and deals: Browse current sales and discounts
5. Digital coupons: Access and clip digital coupons
6. Contact us: Submit a customer inquiry or feedback

Winn-Dixie social media channels

Facebook

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LinkedIn

Instagram

YouTube

TikTok

Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Winn-Dixie.

Winn-Dixie executive customer service contacts

LinkedIn

LinkedIn

LinkedIn