Wealthsimple

Wealthsimple is an online financial platform offering automated investing, commission-free trading, and cryptocurrency services.

Telephone
Main : (888) 890-3410
Email
Mailing address
80 Spadina Avenue, Suite 400
Toronto, ON M4V 2J4
Website
wealthsimple.com

What you need to know about Wealthsimple

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Wealthsimple

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Wealthsimple customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Paul Teshima
Chief Commercial Officer
Secondary
Tyler Meema
Senior Customer Service
Chief Executive
Michael Katchen
Chief Executive Officer

Frequently asked questions about Wealthsimple

Yes, the address is 20 Jay Street, Suite 928, Brooklyn, NY 11201.
Call (888) 890-3410 or email resolutions@wealthsimple.com.
Yes, you can find the online contact form here.
Monday to Friday, 9 a.m. to 6 p.m. Eastern time.
You can open an account by visiting the Wealthsimple website or downloading the mobile app, then following the prompts to create an account and provide necessary information for identity verification.
Wealthsimple Crypto allows users to buy, sell, and hold cryptocurrencies within the Wealthsimple app. It offers a simple and secure way to invest in digital assets.
Yes, you can withdraw funds from your Wealthsimple account at any time. The withdrawal process may take a few business days to complete.

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