VR Group

VR Group is a passenger, logistics, and maintenance service company owned by the Finnish state that promotes environmentally friendly rail and city traffic.

Telephone
Customer service : +358 923 192 902
Mailing address
Radiokatu 3
Helsinki, Uusimaa, Finland 00240
Website
vr.fi/en

What you need to know about VR Group

We have not received any recent complaints about VR Group.

How to resolve a problem with VR Group

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Verified contacts

VR Group customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jenni Orhanen
Communications Manager
Secondary
Kia Haring
Senior Vice President, Communications, Public Relations and Sustainability
Chief Executive
Elisa Markula
Chief Executive Officer

Frequently asked questions about VR Group

VR Matkalla is VR Group’s app, which provides train travel information, booking options, and ticketing services in Finland.
VR Group is a state-owned Finnish railway company.
The CEO of VR Group is Elisa Markula.

How do I contact VR Matkalla?

For customers with existing reservations, call 0100-3232 from within Finland (0.06 euro + tax per minute) or +358-923-192-902 from other countries.  For ticket purchase or timetable and pricing information, call 0600-41-900 from within Finland (3.55 euros plus tax per answered call) or +358-923-192-902 from other countries.  Both services are available Monday to Friday from 5 a.m. to 10 p.m., and weekends from 7 a.m. to 10 p.m. Finnish time.

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