Voormi Customer Service Contacts

Voormi’s privacy policy covers how the company collects, uses, and protects personal information gathered through its website and retail locations. It collects contact details, payment information, and order data when you register or make a purchase, and uses cookies and browsing data to improve your site experience and personalise product recommendations. Your payment information is encrypted via SSL and stored securely; Voormi does not share it with third parties beyond what is needed to process your order. If you have opted into marketing emails, you can unsubscribe at any time through the link in any Voormi email.

Voormi’s terms of service govern all use of voormi.com and apply to every visitor, customer, and account holder. By browsing or purchasing on the site, you agree to be bound by these terms. Voormi reserves the right to refuse service to anyone at any time and may update these terms without direct notice — continued use of the site constitutes acceptance of any changes. The site is hosted on Shopify, and all purchases are subject to the policies outlined in the terms, including Voormi’s returns and shipping policies. You must be of legal age in your jurisdiction to make a purchase.

Voormi is a small-batch, USA-made brand, and certain sizes and colorways do sell out and are not always restocked immediately. If your size is unavailable, email customerservice@voormi.com or call (970) 264-2724 to ask about restock timelines. Signing up for a Voormi account also allows you to receive back-in-stock notifications on the product pages.

Mij is Voormi’s biometric wearable technology — a garment with sensors embedded directly into the fabric that monitors thermal stress and body temperature in real time. It was a CES 2025 Innovation Award winner. As of May 2026, Mij is sold out and a restock date has not been confirmed publicly. To be notified when it becomes available, visit turnmijon.com or contact customerservice@voormi.com.

Yes — items purchased at a Voormi retail store are eligible for the standard return and exchange policy (90 days, unworn with tags). Items purchased from third-party retail partners are not eligible for return through Voormi directly — you must work with the original retailer. Retail store locations are at 331 Hot Springs Blvd, Pagosa Springs, CO and 17 East Main Street, Bozeman, MT.

Voormi is owned by SWNR Technologies, the parent company that also developed Mij. This is not widely known and is relevant context for customers escalating complaints — Dan English leads both entities.