Visiting Angels

Visiting Angels is a U.S.-based network of independently owned and operated franchises that provide non-medical in-home care services, such as assistance with daily living activities, companionship, and respite care, to seniors and adults with special needs.

Telephone
Main : (800) 365-4189
Mailing address
937 Haverford Road, Suite 200
Bryn Mawr, PA 19010
Website
visitingangels.com

What you need to know about Visiting Angels

Customer service experiences with Visiting Angels can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Visiting Angels

Try self-service first

Use our proven resolution methods, or Visiting Angels’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Visiting Angels respond?

Phone support
Response times vary, with shorter wait times typically on Sundays and Thursdays.
Email supportcustomersupport@visitingangels.com
Response times may vary based on inquiry volume.
Live chat support
Visiting Angels does not offer live chat support
Social media
Visiting Angels maintains active profiles on social media platforms such as Facebook, X, Instagram, LinkedIn, and YouTube. Response times may vary.
Support center/FAQ
For general inquiries, you can visit their FAQ page.
Verified contacts

Visiting Angels customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Teena Miller
Care Manager
Secondary
Kathleen Meehan
Executive Administrative Assistant

Additional contacts

Jim Smith
Chief Executive

Visiting Angels customer service policies

Visiting Angels' privacy policy, effective as of December 10, 2024, outlines the collection and use of personal information from users of its website. The company gathers data such as names, contact details, and browser information to enhance website functionality and user experience. Automated tracking technologies like cookies and web beacons are employed to analyze site usage and support targeted advertising. Personal information is utilized for purposes including service provision, communication, and marketing, with options available for users to opt out of certain uses. The policy also details users' rights under various privacy laws and provides contact information for privacy-related inquiries.

Visiting Angels loyalty program

Visiting Angels does not have a loyalty program.

Frequently asked questions about Visiting Angels

Visiting Angels is owned by Living Assistance Services, a franchisor headquartered in Bryn Mawr, Pennsylvania.
Call Visiting Angels customer service at (800) 365-4189 or email customersupport@visitingangels.com.
Yes, you can find the online contact form on the website.

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