Visiting Angels is a U.S.-based network of independently owned and operated franchises that provide non-medical in-home care services, such as assistance with daily living activities, companionship, and respite care, to seniors and adults with special needs.
How to reach a person at Visiting Angels
Main: (800) 365-4189
Visiting Angels Responsiveness rating
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What you need to know about Visiting Angels
Customer service experiences with Visiting Angels can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Visiting Angels’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Visiting Angels with our insider guide or through our executive contacts.
- Visiting Angels’ customer service policies are standard. Here are our frequently asked questions about Visiting Angels
Visiting Angels customer service response times
Visiting Angels’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support (800) 365-4189 | Response times vary, with shorter wait times typically on Sundays and Thursdays. |
| Email support customersupport@visitingangels.com | Response times may vary based on inquiry volume. |
| Live chat support | Visiting Angels does not offer live chat support |
| Social media | Visiting Angels maintains active profiles on social media platforms such as Facebook, X, Instagram, LinkedIn, and YouTube. Response times may vary. |
| Support center/FAQ | For general inquiries, you can visit their FAQ page. |
How to resolve a problem with Visiting Angels
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Visiting Angels mailing address
937 Haverford Road
Suite 200
Bryn Mawr, PA 19010
Visiting Angels executive customer service contacts
Primary Contact
Teena Miller
Care Manager
937 Haverford Road
Suite 200
Bryn Mawr, PA 19010
Teena.Miller@visitingangels.com
Secondary Contact
Kathleen Meehan
Executive Administrative Assistant
937 Haverford Road
Suite 200
Bryn Mawr, PA 19010
Kathleen.Meehan@visitingangels.com
Alternative Contact
Jim Smith
Director/Owner
937 Haverford Road
Suite 200
Bryn Mawr, PA 19010
Jim.Smith@visitingangels.com
Who owns Visiting Angels?
Visiting Angels is owned by Living Assistance Services, a franchisor headquartered in Bryn Mawr, Pennsylvania.
How can I contact Visiting Angels customer service?
Call Visiting Angels customer service at (800) 365-4189 or email customersupport@visitingangels.com.
Does Visiting Angels have an online contact form?
Yes, you can find the online contact form on the website.
How to get professional help with your Visiting Angels problem
If you need help with Visiting Angels, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.