Virgin Money is a UK-based bank offering personal and business banking services, including savings, mortgages, and credit cards.
How to reach a person at Virgin Money
Main: +44-141-221-7300
Virgin Money Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Virgin Money
The company responds to most customer complaints in a satisfactory manner.
How to solve a problem with Virgin Money
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Virgin Money mailing address
Jubilee House
Gosforth
Newcastle upon Tyne, UK NE3 4PL
Virgin Money social media channels
Virgin Money executive customer service contacts
Primary Contact
Sarah Wilkinson
Chief Operating Officer
Jubilee House
Gosforth
Newcastle upon Tyne, UK NE3 4PL
Sarah.Wilkinson@virginmoney.com
Secondary Contact
Allegra Patrizi
Managing Director Business and Commercial
Jubilee House
Gosforth
Newcastle upon Tyne, UK NE3 4PL
Allegra.Patrizi@virginmoney.com
Chief Executive
Clifford Abrahams
Jubilee House
Gosforth
Newcastle upon Tyne, UK NE3 4PL
Clifford.Abrahams@virginmoney.com
How can I contact Virgin Money customer service?
Call +44-141-221-7300 or email customerrelations@virginmoney.com.
Does Virgin Money have an online contact form?
Yes, you can find the online contact form here.
How do I change my personal information (address, phone number, etc.)?
Use the online banking platform, mobile app, or call customer service. For security reasons, some changes might require verification or additional steps
How to get professional help with your Virgin Money problem
If you need help with Virgin Money, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
